Terms & Conditions
Updated 4th August 2023
- Caproasia Pte Ltd is the publisher of Caproasia.com, and related websites.
- Caproasia Pte Ltd is the organiser of Caproasia Events.
General Events Terms & Conditions
Client or Agency, who register, take part in any form or purchase an event service not limiting to sponsorship, presentation, advertising, organising, in a “Caproasia Event” as host organiser, organiser, or event services agree to the terms and conditions for Offline / Online / Hybrid Summits, Conferences, Webinars, Roundtables, Networking or any other event type, hereby known as “Event”.
Client, Advertiser or Agency who submit an order to Caproasia Pte Ltd agree to the terms and conditions for media, advertising or other services hereby known as “Content” on Caproasia.com, Related Websites and other Platforms.
Caproasia, Related Websites and Other Platforms
- Caproasia.com
- Related websites
- Other Platforms: Digital channels (not limited to EDM, E-Newsletters and Social Media)
A. Events
- Offline / Online / Hybrid
- Summits, Conferences, Webinars
- Roundtables, Networking or any other event type
B. Content
- Media Assets (Eg. Articles, Images, Logo)
- Advertising Assets (Eg. Ads, Video)
- Other Services (Eg. Surveys, Widgets)
Events Terms & Conditions
1. Event Service Delivery
We will deliver the agreed event services to you, in accordance with the terms & conditions hereof.
2. Event Content / Rights of Materials / Intellectual Rights / Rights of Use
All content or materials produced by Caproasia for the purposes of event & event materials including notes, slides, brochures, magazines, articles, logos, photos, images, belongs to the intellectual property of Caproasia Pte Ltd, excluding brands, logos, trademarks and materials provided or prepared by Client, of which the intellectual property rights belongs to the Client. We grant the rights of use to clients, without alteration or misrepresentation, for a limited time period subject to request and approval.
3. Publicity / Photography / Recordings
Photographs & recordings taken at events may be used in publicity and marketing materials on Caproasia websites, social media and relevant event websites.
4. Obligations & Liabilities
The client shall provide assistance reasonably required by Caproasia Event to meet its service obligations. The client will make no representation, whether express or implied, that it is authorised or endorsed by Caproasia Event. Caproasia will not be liable for loss of income; loss of profit; loss of customers; loss of opportunity or damage, indirect; special; incidental; or consequential loss or damage, whatsoever and howsoever such loss, damage or delay was caused, whether from contract, breach of statutory duty, by indemnity, tort (including negligence).
5. Indemnity
The client agrees to be fully responsible for (and fully indemnify Caproasia Events and Caproasia Pte Ltd, against all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by Caproasia and arising out of any breach of the terms by Client or any other liabilities incurred by Caproasia arising out of your participation, including the use by any other person accessing the conference using your pc or internet access account.
6. Confidentiality
The terms of the contracted service agreement, any data, information, content provided in the process executing Caproasia Events, are confidential and are to be used and disclosed by the parties only to relevant representatives, except where, in respect of one party, such terms, data, information, content are (a) in the public domain other than as a result of a breach by such party of this clause 8; or (b) required by a government or regulatory body, a court of competent jurisdiction, or otherwise by law or regulations to be disclosed by such party.
7. Termination / Cancellation / Refund
For all events (online / offline / hybrid), Caproasia reserves the rights to change the format, reschedule or cancel the event, including to abide by all government regulations & policies. If the event is cancelled, the client will be given a credit note for use at a future event of equal monetary value. In circumstances in which no viable similar event can be organised, a partial or full refund less administrative fee will be processed, depending on the progress schedule of the event.
8. Force majeure
Either party reserves the right to cancel or suspend its obligations which are not able to be fulfilled by virtue of an event beyond either party’s reasonable control (“Force Majeure Event”). Caproasia shall not be liable for any loss caused by cancellation or postponement of its obligations under this Clause. In the event that the circumstances prevent either party performing its obligations under this Agreement for 90 days or more, either party may terminate this Agreement (in whole or in part) by written notice.
General Terms & Conditions
1. Service Delivery
We will deliver the agreed services to you, subject to availability, technical limitations, internet services, network delivery services or 3rd-party delivery services. Our servers experience typically, 97.63% to 99.1% uptime in a calendar year. Common reasons for downtime includes server upgrading, security updates, web enhancements, Distributed Denial-of-service (DDos) attack.
2. Content Submission and Approval
All content must be submitted according to the schedule, technical specifications or any other arrangements provided. The content will be reviewed for technical conflicts with our systems, legal / regulatory / compliance issues and inappropriate / offensive / culturally sensitive content. The content will then be approved by Caproasia. In the event the content is rejected, we will provide a turnaround time for the content to be provided, for review and approval. In the event the content is rejected after review, and or the scheduled service delivery timeline is missed, at the sole discretion of Caproasia and subject to availability, we may provide a new service delivery schedule. Caproasia has no obligation to provide the new service delivery schedule.
3. Content Technical Specifications. Placements & Positioning
From time to time, we publish a new set of content technical specifications (eg. format, size, file size) or content positioning (placement) to improve or optimise the service delivery. We are able to request for new content submission in the event of change, and to make amendments to the placement & positioning of your content.
4. Links, Landing Page, etc.
Links, Landing Page or any other navigation, popups or scripts provided by Client, Advertiser or Agency should be safe and legitimate and be in compliance of any legal or regulations in the respective and or targeted jurisdiction, and are not inappropriate / offensive / culturally sensitive. Should the links, landing page be found to be in breach, the content, links, landing page or any other navigation, popups or scripts can be rejected, and removed without notice.
5. Cancellation, Rescheduling, Change of Services
Once booking is made, no cancellation of contract is permitted. To reschedule service delivery, rescheduling is at the sole discretion of Caproasia and subject to availability & pricing, we may provide a new service delivery schedule. To request for change of services, the change is at the sole discretion of Caproasia and subject to availability & pricing, we may provide the requested services.
6. Services Stoppage
We are able to refuse or stop any media, advertising or other services at anytime due to technical conflicts with our systems, legal / regulatory / compliance issues and inappropriate / offensive / culturally sensitive content. We will notify you immediately upon making such decision. No fee will be charged to you if the services have not begun, and will be pro-rated should the service have already started.
7. Payment, Fees & Credit
Once an order is submitted and accepted by Caproasia, the booking is made and Client, Advertiser or Agency who submitted the order will have to fulfil the full payment terms. In the event of late payments, there will be additional fees and charges. If we have provided credit terms to your firm, the credit terms will apply.
8. Client, Advertiser, Agency
Any authorised person, advertiser or agency making the booking, must have the necessary power and authority to execute the booking, make decisions for the client or advertiser and for agency, the necessary power and authority to execute the booking, make decisions for the client or advertiser. For the avoidance of doubt, the client or advertiser, going through an authorised person, employee, 3rd-party or agency, has full obligation to the booking, agreed services, payments and terms and conditions.
9. Confidentiality
Each party agree to treat our contract, services and any information exchange as confidential and not to disclose, duplicate, use or permit the use, including to a third party of any information, documents or materials.
10. Liability
We will not be liable for errors in advertising material that has been submitted by you. We will not be liable for any fault or delay caused by the client. We will also not be liable for any failure or delay resulting from any other condition beyond our control such as government action, fire, flood, insurrection, earthquake, Internet and or electrical outages, computer viruses, acts of God, riot, explosion, strikes whether legal or illegal, shortages, war, acts of terrorism.
11. Indemnity
Client, Advertiser or Agency agree to indemnify Caproasia, our employees, our agents, our directors, or our subsidiaries against any expenses and losses of any kind (including reasonable legal fees and costs) in connection with claims of any kind relating to the media, advertising or other services such as claim of design, trademark or copyright infringement, libel, defamation, breach of confidentiality, false or deceptive advertising or sales practices, any claim that the media, advertising or other services provided or seen on Caproasia, Related Websites and Other Platforms, infringes in any manner any patent, copyright, trademark, trade secret or any other intellectual property right of any third party or violates privacy rights or any other rights of a third party and or any material of Client or Advertiser to which users can link.
12. Permissions, License & Copyright
All content produced on Caproasia, Related Websites and Other Platforms such as photos, videos, articles, content are the properties of Caproasia – excluding brands, logos, trademarks and materials provided or prepared by Client, of which the intellectual property rights belongs to the Client. To reproduce such content, client, advertiser or agency needs to seek the permission from Caproasia on commercial terms. Exceptions are for content such as Ad Banner, in which Caproasia has no (zero) part in producing the Ad Banner, in which the client, advertiser or agency reserves the full license & copyright to the Ad Banner. The license and copyright is not applicable for example in the case where we take a screenshot of the page for commercial purposes, and the Ad Banner is showcased on the screenshot. All requests for licensing, reprints, linking and other usage of material on Caproasia.com, Related Websites and other Platforms should be addressed to us. We will review your request, and provide you with an approval or rejection, on commercial terms once we have evaluated the request. You may also not transfer, assign, sub-license, lend, or re-sell the rights granted under this service.
13. Representation
Based on available information and data through proprietary systems or 3rd-party platforms, we provide representation on website information such as web traffic, users, views, time-spent and clicks. The represented information & data serves as a guide and provide ourselves, our users and our clients insights on using Caproasia, Related Websites and Other Platforms, to determine suitability and probable outcomes using different services. The representation is independent of the outcome, due to factors such as change in web information & data (eg. traffic, users, views, time-spent, clicks), type of services or content published (eg. relevance of content, content design and appeal, brand awareness in targeted geography).
14. Data & Privacy
We protect data and privacy of all our users, implement established practices to protect the data and privacy of all our users and, are obligated to comply with the laws or regulations of relevant government authorities and bodies. Client, Advertiser or Agency will provide cooperation with upon request, including sharing of data to facilitate compliance with the laws or regulations of relevant government authorities and bodies.
15, Governing Law
These terms and conditions shall be governed by and construed in accordance with, the laws of the Republic of Singapore. Should there be a change in jurisdiction as a result of corporate restructuring, you will be notified of the change in jurisdiction and the applicable governing law.